Legal Center
Policies, safety and your rights
Genfora provides a technology marketplace connecting customers and independent service professionals. Genfora does not perform the work and does not employ the Pros.
- Terms of UseThe agreement governing use of the Genfora marketplace.
- Genfora Pro TermsIndependent business terms for service professionals.
- Privacy PolicyWhat we collect, how it is used, shared and retained.
- Genfora Lead Fee PolicyYou pay a lead fee only when a customer selects you.
- Genfora Lead Fee Refund PolicyWhen a lead fee may be refunded or credited.
- Safety CenterPractical safety guidance for customers and Pros.
- Community GuidelinesConduct expected on Genfora and how we enforce it.
- Identity VerificationWhat Identity Verified means, and what it does not.
- Licenses & InsuranceHow license and insurance verification works.
- Cancellation PolicyCancelling or rescheduling marketplace work.
- Content & Intellectual PropertyOwnership of your content and Genfora platform rights.
- Account DeletionHow to delete your account and what we must retain.
- AccessibilityOur accessibility commitment and how to report barriers.