- Version
- 1.0
- Effective
- August 13, 2026
Genfora provides a technology marketplace connecting customers and independent service professionals. Genfora does not perform the services, does not employ Pros, and does not supervise the work they carry out.
Our commitment
Genfora is committed to providing a marketplace that people of all abilities can use. We work toward readable contrast, labelled and keyboard-reachable controls, screen-reader-friendly structure, resizable text and responsive layouts across phones, tablets and desktops.
Accessibility is treated as an ongoing effort. As we add features, we review them for usability with assistive technology and improve areas where we fall short.
Reporting an accessibility barrier
If any part of Genfora is difficult or impossible to use with assistive technology, please tell us using the support contact published at the bottom of this page. Include:
- the page, screen or feature affected
- the device, operating system, browser or app version, and any assistive technology you use
- a description of the issue and what you were trying to do
How we respond
We treat accessibility reports as product defects, acknowledge them, and prioritize fixes based on impact. Where a fix will take time, we will try to offer an alternative way to complete the task.
Contact
Questions about this policy can be sent to the Genfora contact addresses published at the bottom of this page. Please include your account email and, where relevant, the request or conversation involved so we can locate the records quickly.