Customer choice
Customers choose the Pro they want to work with.
About
Genfora helps customers connect with independent local service Pros for everyday projects, repairs and installations.
Finding reliable local help can involve repeated calls, unanswered messages and uncertainty about who is available.
Genfora brings the process into one place so customers and local Pros can connect more efficiently. Instead of assigning someone to you, Genfora gives you a simpler way to describe your project, connect with relevant Pros, communicate, compare options and choose who you want to work with.
Customers submit service requests. Relevant independent Pros may receive or discover those opportunities based on service type, service area and platform eligibility.
Customers can communicate with Pros and decide who they want to hire. Genfora provides the technology that facilitates that connection — Pros are independent businesses and are not employees or agents of Genfora.
Principles
Customers choose the Pro they want to work with.
Pros can see applicable Genfora lead fees before being selected.
Requests connect with Pros based on service coverage and eligibility.
Customers and Pros can communicate before a hiring decision is made.
Describe a project, ask a question, or join Genfora as a Pro.