Licenses & Insurance Policy

Requirements vary

Licensing, permit, certification and insurance requirements differ depending on the state, county, municipality, service type and scope of work involved. Work that requires a licensed professional in one jurisdiction may not in another, and thresholds often depend on project value or the systems involved.

Pro responsibilities

Pros are responsible for determining, obtaining and maintaining every license, registration, permit, certification and insurance policy applicable to the services they offer and the places they work.

Pros must not offer or perform services they are not legally permitted to perform, and must not represent licensing or insurance they do not hold.

Customer responsibilities

Customers should evaluate whether their specific project requires a licensed, insured, certified, bonded or permitted professional, and may request documentation directly from a Pro before work begins.

What a badge or document status means

Genfora describes a license or insurance status as verified only where Genfora actually reviewed the applicable documentation. A verified status reflects the documentation reviewed at that time and does not guarantee current status, adequate coverage limits, absence of exclusions, or scope appropriate for a particular job.

Where no verification status is shown, no verification has been performed for that attribute.

Documentation and enforcement

Genfora may request licensing or insurance documentation at any time, may restrict particular services or accounts pending review, and may remove a status or an account where documentation is missing, expired, inaccurate or falsified.

Contact

Questions about this policy can be sent to the Genfora contact addresses published at the bottom of this page. Please include your account email and, where relevant, the request or conversation involved so we can locate the records quickly.